FAQs

We will hold your pieces for 90 days after the notification that they are ready. Please get in touch with us if you haven't heard if they are ready. We cannot hold pieces beyond that date because we simply do not have the space. Beyond 90 days after notification, the pieces will be discarded.

You should register online at least 24 hours prior to the start of a class because that is the default cutoff time. Please call or text to check availability if you want to register within 24 hours of the day of the class.

If you cannot add another person to your booking, it is because the limit available seats has been reached. Your guest may be waitlisted. If you really want to book other people and there are no seats left, please contact us and we may be able to add another class later the same day or another time. A minimum of 3 participants is required to start another class.

Unfortunately, we have had some issues with people not coming to unpaid classes. We prepare clay and materials the day before and that clay is not easily recycled. Also, we pay the teacher to come and it is really inconvenient for her if no one shows up.

For workshops, clay and materials are prepared in advance, especially for you. To cancel or reschedule, please contact us at least 24 hrs. prior to your workshop. Full refund or credit if canceled before 24 hrs. If cancellation occurs after 24 hrs. in advance, there will be a cancellation fee of $10. No-shows will not receive a refund or credit. For ongoing classes/courses, missed sessions will not be refunded or credited. We may be able to schedule a make-up time, if available, during the course for which it was paid.

Pottery is messy. Please wear clothes that you do not mind getting dirty. Consider trimming long fingernails. They leave marks in the clay and can gouge your perfect piece! All materials for the one-day workshops are included.

Pottery on the wheel is messy. You might also consider bringing an old hand towel and an apron or old shirt. For safety, please be sure to tie back long hair and trim fingernails. Having hair caught in the clay or snagging a nail on a spinning wheel is not fun.

For more long term classes, you should bring your own tools, a towel, and an apron or old shirt. Tool kits can be purchased in the studio or ordered online. We use the Kemper PTK tool kit.